What the symptom may mean
Water escapes during use may involve an accessible connection, seal or drainage path. An engineer assesses the actual appliance; a symptom alone does not identify a component.
Useful details from ordinary use
Record whether the leak begins during washing or drying. Separate the selected programme or control setting from the result you saw or heard. Keep the exact display message if one appeared.
Find the product, safely
Record the complete model at the accessible door frame. Tell us it is one combined appliance, rather than a separate washing machine and dryer.
Drying capacity can differ from washing capacity. Identify the drying selection and load separately from the wash.
Stop if it becomes unsafe
Do not remove covers, reach into moving parts or continue using an appliance with smoke, sparking, a burning smell, water near electrical parts or repeated tripping. Do not restart it to reproduce the problem.
Choose the actual brand
Your repair notes
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