INDEPENDENT APPLIANCE CARE · CATFORD & SOUTH EAST LONDONEngineer visits Monday–Thursday
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Catford Appliance Care · Independent guidance

Find the model, not just the brand.

A complete label helps separate similar-looking products.

Illustrative domestic appliance scene for Catford Appliance Care
Promotional illustration, not a customer job or an exact manufacturer model.

What to record

Photograph the accessible rating plate and keep the full model, serial, service and product numbers. Include suffixes and punctuation. A receipt or approximate age may not identify the installed version.

Where to look safely

Washing machine

Look around the accessible door opening for the full rating label; do not move a heavy machine to find it.

Washer-dryer

Record the complete model at the accessible door frame. Tell us it is one combined appliance, rather than a separate washing machine and dryer.

Tumble dryer

Use the accessible door-frame label. Record whether the dryer is vented, condenser or heat pump if you already know.

Dishwasher

The rating label is often on the accessible edge of the open door. Photograph all product and service identifiers.

Oven

Look for the accessible label around the oven door opening. For a double oven, state which cavity is affected.

Cooker

Find the rating plate only where safely accessible. State electric, gas or dual fuel and single, double or range format.

Hob

Use the model from an existing manual or an accessible label. Do not lift a fitted hob or reach under electrical connections.

Extractor hood

Look for a label only where visible during normal filter access. Leave wiring and covers undisturbed.

Standard fridge & freezer

Use the accessible cabinet label, often within the food compartment. Record the full model without moving the appliance.

Macerator

Record the exact model from an accessible label or existing paperwork. Do not open a waste-connected unit.

Food-waste disposal

Use the accessible underside label only if safe. Photograph the model without reaching into the grinding chamber.

No label available?

Say so. Give the brand, appliance type, visible controls and any existing paperwork. Do not dismantle or move equipment simply to find a label.