The appliance before the badge
Confirm the actual installed appliance and model before discussing work. This is an enquiry library, not a list of currently sold products or guaranteed repair support.
This Prima section supports enquiries for existing appliances. It is not a current sales catalogue, a manufacturer-approved service list or a guarantee of parts supply.
Choose the product you actually own
Washing machine
Symptoms, label details and fitting access.
↗↗Tumble dryer
Symptoms, label details and fitting access.
↗↗Dishwasher
Symptoms, label details and fitting access.
↗↗Oven
Symptoms, label details and fitting access.
↗↗Cooker
Symptoms, label details and fitting access.
↗↗Hob
Symptoms, label details and fitting access.
↗↗Extractor hood
Symptoms, label details and fitting access.
↗↗Standard fridge & freezer
Symptoms, label details and fitting access.
↗Keep the full identifier
A model name can cover different versions. Record every suffix, product, service and serial number printed on the accessible plate. Leave built-in appliances and covers in place.
Your repair notes
This notepad stays in this page. Copy it before opening the secure booking service; notes are not sent automatically.