Choose the symptom
The oven runs without heat
Possible areas: the selected mode, an element or heat control. Record whether the fan, light and grill respond independently.
↗↗Food cooks unevenly
Possible areas: mode selection, fan movement or temperature sensing. Record the shelf position, chosen mode and whether one side differs.
↗↗The oven will not respond
Possible areas: a clock setting, control lock or power supply. Record which display indicators are visible.
↗↗The oven trips the electrical protection
Possible areas: an electrical insulation fault or another supply issue. Record the mode in use when it happened; do not repeat the test.
↗↗A fan or vibration becomes noisy
Possible areas: a cooling fan, cooking fan or a loose mechanical component. Record whether the noise occurs during cooking or after switch-off.
↗↗The oven door will not close properly
Possible areas: hinges, alignment or a door-seal condition. Record whether the gap is at the top, side or bottom.
↗↗The temperature result changes
Possible areas: temperature sensing, control or a selected function. Record whether food undercooks or overcooks and if the display changes.
↗↗The display shows a warning
Possible areas: a recorded condition, timer state or control setting. Record the exact symbol or message and the chosen function.
↗Find your appliance brand
Model and access
Look for the accessible label around the oven door opening. For a double oven, state which cavity is affected.
Record built-in, built-under or freestanding fitting. Do not remove the oven from its cabinet to find a number.
Your repair notes
This notepad stays in this page. Copy it before opening the secure booking service; notes are not sent automatically.
