What the symptom may mean
The oven door will not close properly may involve hinges, alignment or a door-seal condition. An engineer assesses the actual appliance; a symptom alone does not identify a component.
Useful details from ordinary use
Record whether the gap is at the top, side or bottom. Separate the selected programme or control setting from the result you saw or heard. Keep the exact display message if one appeared.
Find the product, safely
Look for the accessible label around the oven door opening. For a double oven, state which cavity is affected.
Record built-in, built-under or freestanding fitting. Do not remove the oven from its cabinet to find a number.
Stop if it becomes unsafe
Do not remove covers, reach into moving parts or continue using an appliance with smoke, sparking, a burning smell, water near electrical parts or repeated tripping. Do not restart it to reproduce the problem.
Choose the actual brand
Your repair notes
This notepad stays in this page. Copy it before opening the secure booking service; notes are not sent automatically.