Choose the symptom
One cooking cavity will not heat
Possible areas: an element, temperature control or mode selection. Record which oven or grill is affected and which functions still work.
↗↗The cooker controls do not respond
Possible areas: clock state, control locks or a supply issue. Record whether the whole cooker or only one section is affected.
↗↗Cooking performance has changed
Possible areas: temperature control, fan movement or a selected mode. Record the cavity, shelf and function used.
↗↗The cooker door does not shut correctly
Possible areas: a hinge, alignment or door-seal issue. Record where the gap appears without forcing the door.
↗↗Using the cooker trips the supply
Possible areas: an insulation or electrical supply fault. Record which function was selected before stopping use.
↗↗A new sound comes from the cooker
Possible areas: a cooking fan, cooling fan or a mechanical fixing. Record whether the noise follows a particular cavity or mode.
↗↗A hob section behaves differently
Possible areas: a zone control, power circuit or model-specific protection. Record the affected zone and whether other zones work.
↗↗A message interrupts cooking
Possible areas: a timer state, control setting or recorded fault. Record the complete message and whether heat stopped at the same time.
↗Find your appliance brand
Model and access
Find the rating plate only where safely accessible. State electric, gas or dual fuel and single, double or range format.
A cooker can contain several independent cooking systems. Tell us which oven, grill or hob section is affected.
Your repair notes
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