Confirm your Biggin Hill address
This guide concerns existing washing machine enquiries in Biggin Hill and TN16. Give the full property postcode; the district alone does not confirm coverage.
Identify the product
Look around the accessible door opening for the full rating label; do not move a heavy machine to find it.
Fitting and access
A front-loading washer may sit behind a furniture door. Note the furniture hinges, plinth and whether its door can open fully.
Describe the complaint
Water stays in the drumThe wash ends without a spinThe programme will not startLittle or no water entersWater appears around the machineThe machine becomes unusually noisyThe wash seems coldThe wash stops part way through
Your repair notes
This notepad stays in this page. Copy it before opening the secure booking service; notes are not sent automatically.