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Catford Appliance Care · Independent guidance

The macerator keeps running.

For a macerator, the sequence of events matters. This general guide helps you describe the complaint before arranging suitable work.

Illustrative domestic appliance scene for Catford Appliance Care
Promotional illustration, not a customer job or an exact manufacturer model.

What the symptom may mean

The macerator keeps running may involve activation, water entering continuously or discharge difficulty. An engineer assesses the actual appliance; a symptom alone does not identify a component.

Useful details from ordinary use

Record whether the noise continues after fixtures stop. Separate the selected programme or control setting from the result you saw or heard. Keep the exact display message if one appeared.

Find the product, safely

Record the exact model from an accessible label or existing paperwork. Do not open a waste-connected unit.

Mention the fixtures connected to the unit and whether any are backing up. Stop using fixtures if discharge is not clearing.

Stop if it becomes unsafe

Do not remove covers, reach into moving parts or continue using an appliance with smoke, sparking, a burning smell, water near electrical parts or repeated tripping. Do not restart it to reproduce the problem.

Choose the actual brand

Your repair notes

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