Confirm your Biggin Hill address
This guide concerns existing cooker enquiries in Biggin Hill and TN16. Give the full property postcode; the district alone does not confirm coverage.
Identify the product
Find the rating plate only where safely accessible. State electric, gas or dual fuel and single, double or range format.
Fitting and access
A cooker can contain several independent cooking systems. Tell us which oven, grill or hob section is affected.
Describe the complaint
One cooking cavity will not heatThe cooker controls do not respondCooking performance has changedThe cooker door does not shut correctlyUsing the cooker trips the supplyA new sound comes from the cookerA hob section behaves differentlyA message interrupts cooking
Your repair notes
This notepad stays in this page. Copy it before opening the secure booking service; notes are not sent automatically.