The appliance before the badge
Separate the ovens, grill and hob when describing a cooking complaint. Range and dual-fuel formats may contain different systems; the exact fuel and model matter.
This Stoves section supports enquiries for existing appliances. It is not a current sales catalogue, a manufacturer-approved service list or a guarantee of parts supply.
Choose the product you actually own
Oven
Symptoms, label details and fitting access.
↗↗Cooker
Symptoms, label details and fitting access.
↗↗Hob
Symptoms, label details and fitting access.
↗↗Extractor hood
Symptoms, label details and fitting access.
↗Keep the full identifier
A model name can cover different versions. Record every suffix, product, service and serial number printed on the accessible plate. Leave built-in appliances and covers in place.
Your repair notes
This notepad stays in this page. Copy it before opening the secure booking service; notes are not sent automatically.