The appliance before the badge
This may be an older installed appliance. Keep every number on its plate and any original paperwork. Enquiry guidance does not confirm current production or available spare parts.
This Diplomat section supports enquiries for existing appliances. It is not a current sales catalogue, a manufacturer-approved service list or a guarantee of parts supply.
Choose the product you actually own
Washing machine
Symptoms, label details and fitting access.
↗↗Washer-dryer
Symptoms, label details and fitting access.
↗↗Dishwasher
Symptoms, label details and fitting access.
↗↗Oven
Symptoms, label details and fitting access.
↗↗Cooker
Symptoms, label details and fitting access.
↗↗Hob
Symptoms, label details and fitting access.
↗↗Extractor hood
Symptoms, label details and fitting access.
↗↗Standard fridge & freezer
Symptoms, label details and fitting access.
↗Keep the full identifier
A model name can cover different versions. Record every suffix, product, service and serial number printed on the accessible plate. Leave built-in appliances and covers in place.
Your repair notes
This notepad stays in this page. Copy it before opening the secure booking service; notes are not sent automatically.